ConvergeOne

Business Development Rep

Job Locations US-MA-Lexington
Position Type
Regular Full-Time

C1 Company Overview

ConvergeOne: 1 Contact, 1 Connection, 1 Choice




ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.




So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.



Charged By Greatness video: https://youtu.be/oX-OVtcfDqU

Overview

Summary

The Business Development Representative is an entry level position with a clear career growth path.  This position is part of a developmental program, designed to cultivate our next generation Sales Force. This role has an opportunity to learn business development skills, techniques and processes. This position will be responsible for prospecting, qualifying and generating sales qualified leads. This position will also be required to contact prospects who have responded to campaigns, marketing events, websites, referrals, phone inquiries and have shown a high level of interest in ConvergeOne and the solutions and services we offer. As well as, being responsible for data entry and the integrity of all lead and customer data.  A successful Business Development Representative will have an opportunity and promotion path to move to an Inside Cloud Account Manager position (ICAM).

Responsibilities

Essential Functions

  • Understands the ConvergeOne BANT Qualification methodology (Budget, Awareness, Need & Timing)
  • Develops new business opportunities by driving awareness for the ConvergeOne portfolio, Cloud offerings, 5X4 core practices and strategic partners. By utilizing campaigns, regional events, digital tools (website, emails, social media)
  • Maintains customer engagement through phone calls, emails, social media, sending white papers, recorded webinars
  • Uses position thought leadership and differentiation
  • Nurtures and cultivates relationships by using our BANT methodology while clarifying timing, need, authority and budget
  • Finds sales qualified leads, declares and passes to Regional Vice President as well as Director, Sales Operations
  • Follows up with prospects and existing customers from field market events
  • Answers inbound sales calls from potential customers, obtains client information, answers questions, provides information and follow up as needed
  • Uses Microsoft Dynamics CRM to capture information regarding leads/customers, communication history, as well as facilitate lead flow and lead scoring
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data when account information is incomplete to ensure data integrity
  • Works on data entry, management & maintenance to ensure data integrity, monitor data & process
  • Works with campaign manager to develop follow-up email templates and nurture streams

Additional Specific Duties and Responsibilities

  • Completes 40 Phone Calls/Emails/Social Media Contacts per day
  • Utilizes tools, such as; HubSpot, Salesforce, Lead Feeder, LinkedIn and Discover.Org
  • Converts sales qualified leads to sales accepted leads
  • Documents all activity and status of leads
  • Meets and exceeds monthly goals by delivering Sales Accepted Leads

Qualifications

Additional Specific Duties and Responsibilities

  • Completes 40 Phone Calls/Emails/Social Media Contacts per day
  • Utilizes tools, such as; HubSpot, Salesforce, Lead Feeder, LinkedIn and Discover.Org
  • Converts sales qualified leads to sales accepted leads
  • Documents all activity and status of leads
  • Meets and exceeds monthly goals by delivering Sales Accepted Leads

Required Qualifications

  • B.S./B.A in Business or Marketing preferred, but not required
  • Outstanding phone presence with the ability to create trust with prospective clients.
  • Self-motivated and competitive; driven to reach and exceed individual and team goals
  • Ability to work in a fast-paced environment and learn a lot quickly
  • Exceptional written communication and grammar is a must
  • Persuasive interpersonal sales skills with positive outlook
  • Strong computer skills in using Excel, Word, and PowerPoint

Desired/Preferred Qualifications

  • Knowledgeable in LinkedIn, Facebook, Twitter
  • Experience with Salesforce and HubSpot
  • Preferably looking for Candidates that desire to be Field Sales in their careers.

Additional Information

ConvergeOne BENEFITS


* 401(k) Plan (35% match per dollar up to 10%)
* Health Coverage (BCBS of MN with National Network + Kaiser CA)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options (Doctor on Demand)
* Omada Health (healthy living solution)
* ShareCare (fitness incentive of $20 - $40/month)
* SmartShopper (cash reward for searching for low cost treatments)
* Travel Assistance
* Business Travel Accident Coverage
* Pet Insurance
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off


Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. 
http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm<http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm>

Notice of E-Verify Participation

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>

Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf<https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf>

Overview (Text Only)

Summary
The Business Development Representative is an entry level position with a clear career growth path.  This position is part of a developmental program, designed to cultivate our next generation Sales Force. This role has an opportunity to learn business development skills, techniques and processes. This position will be responsible for prospecting, qualifying and generating sales qualified leads. This position will also be required to contact prospects who have responded to campaigns, marketing events, websites, referrals, phone inquiries and have shown a high level of interest in ConvergeOne and the solutions and services we offer. As well as, being responsible for data entry and the integrity of all lead and customer data.  A successful Business Development Representative will have an opportunity and promotion path to move to an Inside Cloud Account Manager position (ICAM).

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