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Summary
The Convergence Engineer is responsible for deploying customer projects and functions as a project Lead and technical SME in support of other team members. This can cover the technical deployment and integrity of a solution, customer satisfaction and success, and documenting project and/or complex designs. This position will deliver complex solutions, along with corresponding documentation, and assist with development of technical design collateral.
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Summary
The Vice President, Customer Experience is instrumental in building and leading the company’s CX practice. This role presents a unique opportunity to shape the direction of our customer experience strategy, drive revenue growth, and position C1 Gov as a leader in the CX market.
Summary
The Customer Experience Sales Executive is focused on achieving exponential growth for our Customer Experience solutions portfolio. The position will focus on the development of go-to-market plans, pipeline development strategies and bookings growth within assigned region(s). The Customer Experience Sales Executive role is designed to work closely with our Field, Practice, and Services team members along with our Strategic OEM partners to drive sales. Areas of focus include but are not limited to business development, customer positioning, execution, region-based OEM partner strategic relationships and sales of our Customer Experience solutions, including Advisory, Professional, Managed Services and Customer Experience resell OEM portfolio offers.
Summary
This key Director-level position focuses on delivering revenue targets, a world-class customer experience, and recruiting, hiring, and developing an industry-leading cloud team. This role will work cross-functionally within ConvergeOne and across the Zoom partner community to promote and influence strategic product direction, drive competitive differentiation, and nurture a transparent, collaborative community.
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Summary
This key Director-level position focuses on delivering revenue targets, a world-class level of customer experience as well as recruiting, hiring, and developing an industry-leading cloud team. This role will work cross-functionally within ConvergeOne and across the Cisco partner community to promote and influence strategic product direction, drive competitive differentiation, and nurture a transparent, collaborative community.
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Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
Summary
The Accounting Manager is responsible for managing accounting requirements and outcomes for complex subject matter, systems implementations, acquired company integrations and other initiatives as assigned. This position is not a supervisory role; however this position is part of Controller organization leadership and is expected to work with other managers to foster a positive work environment for the team. Depending on the nature of particular initiatives, this position may provide project-related direction to other members of the accounting team.
Summary:
The Sales Support Specialist (SSS) will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to develop SSSs that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.
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Summary:
The Sales Support Specialist (SSS) will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to develop SSSs that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.
Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
Summary
The Partner Marketing Program Manager is responsible for a wide range of partner marketing and sales support activities, including marketing, lead development, national event, communication, sales support, content, collateral development, partner enablement, media advertising, database management and results tracking of the overall ROI of these relationships. This position is an integral part of our marketing organization supporting ConvergeOne Partners driving increased revenue and growth in the US.
ConvergeOne has existing relationships with many of the largest solution providers and manufacturers in the world. ConvergeOne is to foster/expand the relationship and integration of theirdeveloped intellectual property, services and ConvergeOne practices within these portfolios. These relationships are expected to drive a significant amount of revenue and continued growth.
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Summary:
The Sales Support Specialist (SSS) will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to develop SSSs that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.
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Summary
The Marketing Manager will assist in executing multi-channel marketing plans that combine website, digital marketing, email, branding, graphic design and other marketing tactics to generate awareness and build pipeline. This role will plan and coordinate marketing strategies, programs, platforms and campaigns to facilitate customer interest in our solutions and services. These strategies should align with all business objectives while maintaining our brand standards. This position will be a key role in coordinating with other areas within the company and the marketing department resources to ensure all strategies and campaigns are executed perfectly and goals are met.
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Summary
The Senior Solutions Architect is a highly motivated, skilled resource who embraces an entrepreneur approach with a strong work ethic. This position primarily focuses on consulting with ConvergeOne’s Enterprise Customers to develop solid strategies with Outcome Based solutions that deliver measurable results thru ROI and TCO models. The position is responsible for assessing customer needs and tailoring customized architectures that have strategic value and are complex in nature to fit business needs. The Senior Solutions Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the architecture and the value proposition. Additionally, this position is able to explain, position and justify costs related to ConvergeOne’s solutions.
Summary
The Cloud Analyst Intern position will assist with preparing ops review materials including current, present, and future product delivery, analysis and benchmarking. Candidate should possess Excel & PowerPoint skills and be comfortable collaborating across multiple departments. Position will be an active participant in special projects and ad-hoc analysis with frequent interaction with Business Unit leads and senior management. Role will coordinate extensively with Datacenter and Virtualization teams on planning, forecasting and documentation. Intern should be flexible and able to prioritize projects in a fast-paced environment.
Summary
The Director, Sales is responsible for managing National Account Managers to ensure the profitability, sales revenue growth, and the overall strategy is executed. This position must meet their assigned Gross Profit (GP) target consistently while searching for growth opportunities with existing customers and new logos. This role manages, mentors, and develops a team.
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Summary
The Program Manager – C1GS is responsible for delivering large or/and complex programs to time, scope, budget and quality. These programs may consist of interrelated projects across multiple technologies and offers, being led by individual Project Managers under an overarching program or may comprise a single large multi-year program for the Program Manager to lead. This position mentors Project Managers responsible for delivering large and complex programs consisting of projects led by ConvergeOne as well as other vendors. Success in this position requires openness to constant change, a focus on continuous improvement and ability to focus on quality control, profitability, and high customer satisfaction.
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Summary
The CAD Designer is responsible for creating and editing CAD drawings as needed.
The Senior Project Manager will be responsible for interfacing in complex projects with customers. This position will be the trusted ConvergeOne customer interface and work closely with our architect and consulting teams in delivering success engagements.
Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
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Summary
As a Data & Analytics Intern at C1, you will have the opportunity to gain hands-on experience in data analysis and insights generation. You will work closely with our Services Data & Analytics team to support various projects aimed at leveraging data to drive strategic decision-making within the organization. This internship will provide you with exposure to real-world data challenges and the chance to contribute meaningfully to our data-driven initiatives.
Summary
As a Project Management Intern, you will support our Project Management team, with the goal of enhancing your
educational experience through practical, on-the-job learning, assignments, and projects. The Project Management
Intern will be part of an exciting summer Project that offers an opportunity to work with matrix teams and support
activities from project booking through implementation and internal process improvements.
A primary area of focus will be to deliver a process improvement project, including documenting process, evaluating
methodology, recommending changes, and assessing value from implemented improvement. This intern will work
directly with the Project Management Leadership team, as well as Subject Matter Experts in various functions.
Summary
The Field Services Engineer – Dedicated works to provide quick response to customer requests for product support. The tasks performed will include but not be limited to, system, device, OS, software and applications troubleshooting and problem evaluation as well as performing and/or supporting the necessary troubleshooting required to return the equipment to functional status. The Field Service Engineer – Dedicated will also be instrumental in preparing reports and will work in conjunction with the NOC and Service Desk Supervisors for any un-solved issue and follow escalation process. This position is dedicated 100% to a specific client. #LI-JM1
The Software Developer II, will work on a team that includes other software developers along with application administrators who are focused on the day to day support and delivering continuous improvements to our core software applications. The person in this role will act as a Tier 3 support person, working on tickets escalated from our Business Application Administrators. They will also be involved in coding and database updates to resolve issues, as well as performing new development tasks. Additional responsibilities will be helping business analysts pull data for analysis, working to identify and remediate chronic issues, and working on development projects as directed from more senior developers.
Summary
The Project Coordinator Intern aids with management and support on Sales and Marketing projects. This position will work closely with our internal teams and any third-party providers in delivering successful engagements.
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Summary
The Unified Communication Technician will learn to analyze and define business and technical requirements of complex, converged Avaya architectures while working alongside experienced Unified Communications Engineers. This position will receive assignments from the Resource Scheduler, Project Manager or Director. The Technician will keep detailed records for time reporting, customer records for billing purposes.
Summary
Alongside their Mentor, the Customer Success Manager (CSM) Intern willact as an extended member of the customer’s team to maximize their investment in the services purchased from C1. This internship offers the chance to learn from experienced professionals in a dynamic and fast-paced environment. The ideal candidate is passionate about delivering excellent customer service, eager to learn, and possessesstrong communication skills. This is an exciting opportunity to gain valuable real-world business experience and make a meaningful impact on our customers' success.
Summary
The Data Analyst - Intern is responsible for analyzing, specifying, and validating the organization's business needs. In this role, the Data Analyst - Intern will assist in designing, developing, and launching efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data supporting business cases, proposed projects, and systems requirements. The Data Analyst is also responsible for supporting the development process and ensuring that project deliverables are met according to specifications.
Summary
The Business Consultant – C1Conversations is a customer-facing role associated with the development, scoping, and delivery of C1Conversations Platform Intelligent Virtual Agent (IVA) Pro Services projects and the follow-on client consulting engagements via Managed Services on the same platform. The position is responsible for leading the design, delivery, and tuning of IVAs and Agent Desktop features, and leads Managed Services acquisition, analysis, and synthesis of client business information into business-driven use cases and ongoing consulting as part of C1Conversations IVA engagements once C1Conversations is deployed for assigned clients.
This position will also correlate information from multiple sources for the purpose of discovering the client’s explicit and implicit needs for AI Automation and Agent Escalation capabilities and training, as well as to communicate complex/abstract concepts in a manner that is understandable to executive client stakeholders. The Business Consultant will leverage and improve C1Conversations proprietary reporting and management tools, methodologies and frameworks used to internally organize information and learnings, and externally help clients best understand content and C1Conversations platform approaches relative to these findings and recommendations.
Summary
The primary responsibility of the Junior System technician is to be responsible for performing maintenance of customer equipment and adjuncts on customer premises. This position will receive assignments from the Resource Scheduler, Project Manager or Director. The Technician will keep detailed records for time reporting, customer records for billing purposes.
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Summary
The Inside Account Executive is responsible for selling all products and services offered in the ConvergeOne portfolio to the SMB-Mid Market (<500 employee) segment. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships and maintaining high volume transactional business and renewals.
Summary
The Data Analyst - Intern is responsible for analyzing, specifying, and validating the organization's business needs. In this role, the Data Analyst - Intern will assist in designing, developing, and launching efficient business, financial, and operations systems in support of core organizational functions and business processes. This includes gathering and analyzing data supporting business cases, proposed projects, and systems requirements. The Data Analyst is also responsible for supporting the development process and ensuring that project deliverables are met according to specifications.
Summary:
In this collaborative, entry-level role, you will get a chance to learn important skills and gain professional experience by working on creative branding and design projects within our team. Our ideal intern candidate has a fundamental understanding of branding and design best practices, graphic design capabilities, and strong communication skills.
As the Creative Branding & Design Intern, you will support the C1 Creative Branding team with the goal of enhancing your educational experience through practical, on-the-job learning, assignments, and projects. The Creative Branding & Design Intern will be part of an exciting summer program that offers an opportunity to work with the broader marketing team including Marketing Operations, Product Marketing, Field/Event Marketing, and Partner Marketing.
The Creative Branding & Design Intern will work on a wide variety of projects, including event creative, collateral development, web design, and social media. The Creative Branding & Design Intern will provide the Marketing team with needed help when developing, expanding, and maintaining projects.
Summary:
As the Transformation Office Data Analyst Intern, you will assist the Transformation team in enriching your educational journey through hands-on learning experiences, assignments, and projects. This internship offers a dynamic summer program where you will collaborate with teams across C1 to contribute to corporate endeavors.
Your main responsibility will involve gathering and analyzing data to support process improvement initiatives and business cases. Additionally, you will create documentation to substantiate data findings. This role provides direct interaction with Transformation Directors, C1 team members, and Subject Matter Experts across different functional areas.
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Summary
As a Project Management Intern, you will support our Project Management team, with the goal of enhancing your educational experience through practical, on-the-job learning, assignments, and projects. The Project Management Intern will be part of an exciting summer Project that offers an opportunity to work with matrix teams and support activities from project booking through implementation and internal process improvements.
A primary area of focus will be to deliver a process improvement project, including documenting process, evaluating methodology, recommending changes, and assessing value from implemented improvement. This intern will work directly with the Project Management Leadership team, as well as Subject Matter Experts in various functions.
Summary
This position drives innovative solution designs for ConvergeOne (C1) software products. It identifies and prioritizes business requirements, builds the technical design, and works with a team of C1 developers and contractors in the coding and Continuous Integration/Continuous Delivery (CI/CD) of product software. The role undertakes deployment of C1 software products, configures and maintains C1 product solutions for C1 Customers.
Summary
The Application Support Analyst Intern's role is to deliver effective and efficient support to ConvergeOne internal end users in their use of multiple enterprise business applications and infrastructure to fulfill business objectives. This includes troubleshooting applications, software, and infrastructure for all internal customers, such as sales, finance, operations, admin teams, and other business units. Supported applications include, but are not limited to, Microsoft Dynamics GP, Microsoft Dynamics CRM, Ivanti Service Manager, ConnectWise, SharePoint, Active Directory, and reporting applications.
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Summary
ConvergeOne is looking to add anIntern to ourrapidly growing Cisco Contact Center Application Development team. TheInternwill work with a senior engineer to learn and assist with the configuration and implementation ofCisco Contact Center Applications. You will work as part of a team of professionals that play a key role in implementing top tiersolutions and deliveringhigh quality results.ThisInternis expected to be inor nearing their senior year of a degree program in Computer Science, focused on programming, or a similararea.
Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
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Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
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The Accounts Payable Specialist must be an independent thinker who is comfortable working in a high-volume, fast paced environment. The specialist must also be process driven and customer service oriented.
Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
The Maintenance Renewal Specialistwill have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’s existing customer base.
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Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.
Location:
This poistion is open to candidates located in Tallahassee, FL.
Summary
An Enterprise Architect (EA) focuses on the big picture, creating technology strategies that enhance connectivity and human experiences across the entire organization. An Enterprise Architect is the technical lead for the customer that transcends the Account Executive and is the primary technical contact for the customer. The position is responsible for assessing customer needs and tailoring customized solutions that are moderate to complex in nature to fit business needs. The Enterprise Architect is well versed in all market offerings in their area of expertise and works closely with the account team to ensure full accuracy of the solution design during the lifecycle of the sale. Also, this position can explain, position, and justify costs related to C1's solutions.
The Data Center Engineerposition is responsible for analyzing and defining the business and technical requirements of Datacenter solutions. This position will utilize design and solution experience with Data Center Products and be responsible forcreating Bills of Material (BOMs), Levels of Effort (LOEs) and Scopes of Work (SOWs) for ConvergeOne customers and prospects; and for working with the Data Center Architects, Solutions Architects, National Account Managers, Inside Sales Representatives and others within the organization to construct, develop and present technical solutions that meet the customer’s technical and business requirements.
Additionally, the Data Center Engineerposition may be called upon to conduct demos, maintain and/or develop the Solution center, develop technical and business presentations, conduct Data Center assessments,and provide trainings to ConvergeOne team members.
Summary
The Account Executive is responsible for selling all products and services offered in the C1 portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships.