ConvergeOne

Inside Sales Representative

Job Locations Virtual Office
Position Type
Regular Full-Time

C1 Company Overview

ConvergeOne: 1 Contact, 1 Connection, 1 Choice

 

ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

 

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne.

 

Charged By Greatness video: https://youtu.be/oX-OVtcfDqU

Overview

Summary: The Inside Sales Representative will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to produce ISR’s that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.

 

#LI-Remote 

Responsibilities

Essential Functions

  • Collaborates with Sales Directors (SD), National Account Managers (NAM) & Solution Architect (SA) to determine strategic sales approaches
  • Establishes and maintains an ongoing rapport with existing and potential customers
  • Provides excellent Customer Service by responding to information requests, troubleshooting account issues or order management issues
  • Interacts with existing customers, primarily by phone and email, generate sales quotations, and place sales orders
  • Assists with growing sales pipeline from prospect-phase to closure with a strong focus on sales targets and EBITA
  • Processes small transactional orders directly from customer when Customer Purchase Order is provided allowing NAM to focus on larger orders if needed
  • Completes customer order management; including, working within the CRM system, preparing customer order for placement by providing an accurate package to colleagues utilizing the order checklist, corresponding with NAM, Procurement, Project Management and the Customer throughout the sales cycle and delivery process
  • Maximizes deal profitability by leveraging OEM programs and promotions
  • Uses manufacturer tools to secure deal registration and/or special pricing
  • Ensures order accuracy and orders are in line with ConvergeOne best practices; margin percentages, discounts
  • Renews and provisions subscriptions
  • Updates and keeps key account information current for customers
  • Assists in creating RFP responses to potential clients
  • Assists with and provides NAM Onboard training for new hires
  • Works transparently and seamlessly with Sales Support Representatives (SSR)
  • Keeps well informed on industry changes, participates where possible in organizations directly involved with our prime markets, and continually works to improve sales knowledge
  • Keeps current on company policies, procedures, and objectives, clarifying them with Manager when and if questions arise, and is always prepared to accurately discuss these policies to our customers

Additional Specific Duties and Responsibilities

  • Operates during end of month, end of quarter, end of year for ConvergeOne’s strategic manufacturers as needed to ensure all orders are processed promptly
  • Backs up and assists other team members when order queue is high or as needed for vacation coverage
  • Attends internal and external training classes to ensure technical expertise on products and solutions and order process continues to grow
  • Works with Manger, Director and Sales Operations on task forces and internal projects as requested and when appropriate
  • Looks for process improvements and brings those ideas forward as appropriate to their ISR Manager
  • Works towards making internal and external customers raving fans of themselves and of ConvergeOne

Qualifications

Required Qualifications

  • Bachelor’s degree or equivalent in a business related subject
  • 1 - 3 years sales/business experience
  • Excellent communication and organizational skills
  • Proficient with Microsoft Office Suites
  • Ability to work in a fast paced, high volume, challenging environment
  • Exceptional listening, verbal and written communication skills
  • Self-motivated, with high energy, operates with urgency
  • Ability to work independently and part of a team
  • Ability to absorb technical information and execute
  • Strong problem identification and resolution skills
  • Proficient in in 3rd party manufacturer tools, business processes and sales engagement models

Additional Information

ConvergeOne BENEFITS


* 401(k) Plan (35% match per dollar up to 10%)
* Health Coverage (BCBS of MN with National Network + Kaiser CA)
* HSA + Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision
* FSA Plans
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Long Term Disability
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance
* Legal/ID Theft Plans
* TeleHealth Options (Doctor on Demand)
* Omada Health (healthy living solution)
* ShareCare (fitness incentive of $20 - $40/month)
* SmartShopper (cash reward for searching for low cost treatments)
* Travel Assistance
* Business Travel Accident Coverage
* Pet Insurance
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Health Advocate
* Volunteer Time Off


Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by ConvergeOne.

EEO Statement
ConvergeOne provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP. 
http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm<http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm>

 

Pay Range

$45,000-$62,000

Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.


Notice of E-Verify Participation

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf <https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf>

Right to Work

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf<https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf>

Overview (Text Only)

Summary: The Inside Sales Representative will have the responsibility for strengthening relationships and increasing revenue within ConvergeOne’ s existing customer base. Individual must be capable of strategic, solution-based selling, offering our entire portfolio of applications. We are looking for a creative, high energy, driven individual with knowledge of technology and a strong ability to execute desired sales objectives and goals. Ideal candidate must have superb communication and listening skills. Our objective is to produce ISR’s that are sharp and determined with a focus on winning, with a commitment to integrity and keeping our client’s needs and business goals first and foremost.
 
#LI-Remote 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed